Customer Service, Dutch

• Identify and resolve customers' needs
• Solve customer queries and concerns regarding products, deliveries, returns, and refunds
• Communicate with customers through voice, email, and social media
• Handle calls from customers who have ordered or bought products
• Support queries regarding product availability
• Assist with clicks and collecting orders

• Dutch as your first language
• Fluent in English, spoken and written
• Excellent communication skills
• Enjoy working with customers
• International mindset
• Experience in a contact center role is a plus

• Remote work
• Full-time position
• Competitive salary and performance bonuses
• Extra incentives
• Real growth opportunities to progress in your career
• Bonus for referring your friends
• Team building and outdoor activities organized by the employee
• Affordable lunch at office canteen
• Free language courses
• Health insurance from day 1
• Full relocation package: accommodation, flight ticket, and airport transfer when you arrive
• Once per year you will get a flight ticket to visit your home country
• 22 days of annual leave