Accounts Receivable Associate

• Review portfolio aging and follow the collection strategy
• Monitor customer payment trends using SAP reporting tools and communicate findings during weekly reviews and monthly metrics reporting
• Identify causes of invoice, payment, or account discrepancies and route issues to the appropriate department
• Record, track, and resolve invoice discrepancies or disputes in the Account Log
• Notify the Credit Department of accounts experiencing financial difficulties
• Escalate changes in customer payment trends and other payment-related challenges
• Understand unapplied and unallocated cash and account reconciliations
• Perform assigned functions in accordance with Viatris internal controls, policies, and procedures
• Develop knowledge of customer policies and procedures related to Collections and Credit
• Follow up with customers to ensure payments are received on time
• Record, track, and monitor customer payments and respond to inquiries, including Statements of Account and invoice copies
• Ensure accuracy and completeness of information used in calculations and reporting
• Reconcile payment variances and trends, including collection of deductions
• Interact with internal and external stakeholders and present the status of lower-complexity customer accounts
• Perform other duties as assigned

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of education and experience
• 1–3 years of relevant experience, preferably in Accounts Receivable, Accounting, or Finance
• Knowledge of Accounts Receivable processes and a computerized accounting environment
• Experience with SAP and Microsoft Office, particularly Excel, is preferred
• Strong analytical, problem-solving, organizational, and attention-to-detail skills
• Ability to analyze, summarize, and clearly present large volumes of data
• Excellent verbal and written communication skills, including the ability to communicate effectively with employees at all levels and with customers
• Ability to work independently and collaboratively, prioritize multiple tasks, and meet deadlines
• Ability to identify root causes, resolve issues, and appropriately escalate matters when needed
• Ability to prepare reports, business correspondence, and presentations
• Ability to perform basic calculations, including percentages, ratios, and rates
• Professional proficiency in English, both written and verbal

• Competitive salaries
• Benefits
• Inclusive environment
• Equal Opportunity Employer