Senior SDR

• Contact potential customers via WhatsApp, phone, email, and LinkedIn
• Support the handling and follow-up of inbound leads
• Actively prospect for new potential customers
• Ask questions to understand each opportunity’s situation, needs, and timing
• Conduct follow-ups and track contacts throughout the outreach cadence
• Schedule and confirm meetings for the sales team
• Follow up with leads through to the completion of the meeting
• Support the recovery and rescheduling of no-shows
• Record information and interactions in the CRM
• Keep sales data and activities organized and up to date
• Learn and track contact, qualification, and meeting-booking metrics
• Participate in training, coaching, and sales development activities
• Contribute to the team’s identification of questions, objections, and opportunities for improvement

• Interest in building a career in sales
• Strong verbal and written communication skills
• Ability to communicate comfortably with people from diverse backgrounds
• Active listening skills and curiosity to understand customer needs
• Organization and discipline to manage activities and follow-ups
• Proactive attitude and willingness to learn
• Basic familiarity with digital tools
• High school diploma
• Previous experience in customer service, sales, telemarketing, prospecting, or related commercial roles (a plus)
• Experience with or familiarity with WhatsApp Business, LinkedIn, or customer engagement tools (a plus)
• Basic knowledge of CRM systems (a plus)
• Courses or training in sales, customer service, negotiation, or prospecting (a plus)

• Independent contractor (PJ) engagement model, as specified in the structured job details