Senior Associate, Vision Care Specialty Sales

• Drive scientific engagement with Medical Experts and implement clinical and educational strategies
• Respond to unsolicited medical inquiries and educate Medical Experts on medical/scientific information
• Develop and execute Medical Expert engagement plans aligned with country strategy
• Support Alcon clinical research programs and optimize trial execution, including facilitating the Investigator Initiated Trial process upon investigator request
• Establish and implement a sales/business plan for a designated client base
• Develop customer development strategy and Key Account Management action plans for assigned accounts
• Establish and develop long-term relationships with key customers
• Prepare and negotiate contracts and guide initiatives targeting specific accounts
• Analyze market situations, including competitive intelligence activities on key accounts and competitors
• Map stakeholders, including segmentation and profiling, and provide accurate and timely data for the Alcon Customer Relationship Management system
• Perform clinical and commercial consulting functions, identifying technical and commercial development needs and developing protocols of action and implementation
• Train and advise Eye Care Professionals on contactology, ocular health, and commercial topics
• Provide high-level clinical and scientific information and answer questions about company products
• Provide regular feedback to the multidisciplinary team to improve customer experience
• Record and save all information on specific platforms or tools
• Represent Alcon to customers and defend and implement the company’s values

• Experience or capability in scientific engagement with Medical Experts
• Ability to implement clinical and educational strategies
• Ability to respond to unsolicited medical inquiries and educate Medical Experts on medical/scientific information
• Ability to develop and execute Medical Expert engagement plans aligned with country strategy
• Knowledge of or ability to support clinical research programs and trial execution
• Ability to establish and implement sales/business plans
• Key Account Management and customer development strategy experience
• Ability to develop long-term customer relationships
• Contract preparation and negotiation skills
• Competitive intelligence and market analysis skills
• Stakeholder mapping, segmentation, and profiling
• Experience using customer relationship management systems
• Clinical and commercial consulting capability
• Technical knowledge of contactology and ocular health
• Ability to train and advise Eye Care Professionals
• Ability to record and save information on specified platforms or tools

• Applicable variable compensation, including bonus
• Country-specific subsidized benefits