Senior Sales Engineer

• Achieve mastery of Axon technologies and products
• Lead business and technical presentations for customers and stakeholders
• Conduct technical discussions with IT departments, CIOs, channel partners, and technical stakeholders
• Set and manage customer and team expectations
• Provide first-level technical support throughout the pre-sales cycle
• Remove sales obstacles through creativity and adaptability
• Develop key partner relationships and grow their customer base
• Position Axon technology against competitive offerings
• Represent Axon products, values, and brand at customer meetings and field events
• Own the proof-of-concept and pilot process, including logistics, requirements assessment, tailored testing, findings, configuration, and orientation
• Improve or develop technical documentation
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering, and Marketing
• Develop Statements of Work for Professional Services needed for binding quotes
• Assist Sales with presentations and analysis to enlarge the customer portfolio
• Train new employees
• Translate and verify documentation for new products
• Assist Sales Executives with commercial offer documentation
• Perform other assigned duties and projects

• Willingness to travel
• Fluent English and Indonesian
• Associate degree in Engineering or Computer Science or equivalent field, or 5+ years relevant experience
• 4+ years of customer-facing pre-sales or consulting experience required
• 3+ years of experience with public procurement in Indonesia
• Experience selling SaaS-based solutions
• Experience in networking, storage, virtualization, or related technologies
• Intellectual curiosity, humility, accountability, and a positive approach
• Strong technical writing skills for customer RFPs/RFIs
• Basic knowledge of security, IPsec, InfoSec, hacking, and exploitation tools and methodologies
• Basic knowledge of computer hardware, operating systems, and storage devices
• Ability to work independently with substantial latitude for action and decision-making
• Strong presentation skills, technical acumen, ability to simplify complex concepts, and ability to work cross-functionally
• Experience developing Statements of Work or similar documents
• Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies
• Basic knowledge of virtualization and cloud technologies
• Network and telecommunications certifications such as CCNA, CCNP, CompTIA Network+, or WCNA
• Experience with Law Enforcement technology solutions and public procurement is a plus

• Equal opportunity employer committed to diversity, equity, and inclusion
• Employee well-being and safety support
• Environmental, health, and safety policies and procedures
• Disability accommodations during the application or recruiting process