Localization Quoting Specialist

• Assess the scope of each project and complete project quotes
• Prepare quotes and calculate turnaround times for clients
• Follow up on quotes to achieve the target acceptance rate
• Monitor client satisfaction and changes in service usage
• Provide feedback on client satisfaction and service completion
• Detect new sales opportunities, bring add-on business, and retain existing accounts
• Discuss and plan sales strategies for existing clients with Business Developers
• Advise clients on managing projects, including product specifications and expenses
• Reduce administrative tasks by implementing sales actions to improve workflows and increase margins
• Meet KPIs for amount quoted, amount accepted, and price per project
• Communicate project information clearly, concisely, and professionally
• Convey client requests effectively to Project Managers
• Register correct client and Welocalize legal entities, purchase orders, and billing schedules in the system
• Support project completion through language tools and pilot processes

• Fluent in English
• Excellent oral and written communication
• Comfortable speaking to clients at all levels via phone or video call
• Total command of Microsoft Office
• Middle or higher-level vocational training in administration or university degree
• 2–4 years of experience in customer-facing activities related to localization, translation, or project management
• Knowledge of other languages is desirable
• Knowledge of XTM and/or Phrase, and FineReader is desirable

• Equal opportunity commitment
• Opportunity to work with AI, automation, and human expertise in multilingual content solutions
• Remote work arrangement