Implementation Lead, AI

• Own a major sports client's product rollout and accompanying AI-enabled services
• Configure client products and integrations, onboard users, test, roll out, and maintain them after launch
• Build and run AI-powered automations, tools, and workflows to accelerate delivery and improve client products
• Monitor AI services in production, validate inputs and outputs, and identify issues before clients do
• Investigate issues by checking configuration, data, and expected behavior
• Provide Engineering with clear, actionable problem descriptions
• Determine product-area fixes and collaborate directly with engineers to ship them
• Communicate progress and constraints clearly and turn client learnings into Product and Engineering improvements
• Direct one or two junior teammates
• Create tools and automation that improve future delivery cycles

• Real-world experience building an AI automation, agentic pipeline step, or tool that people rely on; not merely chatbot use
• Experience taking a client-facing product or integration from brief to live and operating it after launch
• Technical background in support, integrations, QA, development, or similar
• Comfortable with APIs, SDKs, configuration, and data without needing to be an engineer
• Experience working in a startup, scale-up, fast-moving agency, or self-started environment where processes were not yet established
• Ability to make sound decisions with incomplete information and take initiative
• Clear, direct communication with clients and technical teams
• Nice to have: background in sport, media, live events, or ad-tech
• Nice to have: experience with SaaS or developer-facing products, including SDKs, CMS, and analytics

• Fully remote working anywhere in Egypt
• AI-first engineering culture
• Modern stack and great tooling
• Paid take-home task
• Opportunity to work with an exciting high-growth product relied on by leading global sports, media and entertainment brands