Administrative Coordinator, Scheduling

• Communicate with Australian property managers, tenants and technicians by phone and email
• Book, reschedule and coordinate electrician jobs across multiple properties
• Manage ETAs, delays, cancellations and urgent changes
• Follow up on bookings, quotes and job updates
• Keep job notes, schedules and records accurate in the scheduling system
• Send booking confirmations and reminders
• Support day-to-day administration and coordination tasks

• Real experience with Australian clients, including direct phone communication; email or chat-only experience is not sufficient
• At least 2 years recent experience in admin, scheduling, dispatch or operations, including booking/rescheduling, follow-ups and customer updates
• Clear, confident written and spoken English
• Calm, professional and organised under pressure
• Comfortable using CRMs, job scheduling software and email
• Reliable internet and a quiet home setup
• Experience with real estate or property management support is a plus
• Experience with trades or technician scheduling is a plus
• Experience with quote preparation and follow-ups is a plus
• Experience managing busy schedules with frequent changes is a plus
• Immediate availability and ability to begin straight away

• 100% work from home
• Full-time, permanent Philippine employment with Offshore 24/7
• Complete WFH equipment provided — company laptop and all equipment required for your role
• HMO coverage from Day 1
• 20 days paid leave per year — 15 annual leave + 5 sick leave, accruing from Day 1
• 13th month pay
• Government-mandated benefits
• Annual rate and performance review
• Comprehensive training and ongoing professional development
• Regular staff events and team activities