Marketing Technology – Automation Manager

• Administer, document, and manage core DTC platforms, including Klaviyo, Attentive, Shopify, Recharge, Rebuy, and Salesforce Marketing Cloud
• Build, test, QA, and maintain email and SMS automated flows, campaign setups, sign-up forms, and audience segments
• Build and maintain multi-step automated workflows in Make.com or similar integration tools connecting platforms, webhooks, and APIs
• Perform hands-on updates directly in Shopify themes using Liquid, HTML, CSS, and the native theme editor
• Lead tech stack consolidation efforts, including SMS migration into Klaviyo, loyalty tool consolidation, and app rebuilds on a new theme
• Maintain data integrity and reporting connections across Shopify, Klaviyo, Triple Whale, and BigQuery
• Leverage AI tools such as Claude or ChatGPT to automate manual processes like brand protection monitoring and list hygiene
• Ensure strict email and SMS legal compliance across platforms, including CAN-SPAM and TCPA
• Document all system architectures in Asana
• Work closely with the Director of Marketing while balancing daily operational tasks with process automation and tech stack optimization
• Support real-time stack troubleshooting during US Eastern Time business hours

• 10+ years of hands-on experience in marketing technology, marketing operations, or DTC ecommerce operations
• Strong expertise with Shopify and Klaviyo ecosystems, including app integrations and automated flow architecture
• Hands-on experience building multi-step automated scenarios using Make.com, Zapier, or similar platforms via APIs and webhooks
• Proven proficiency editing Shopify themes, including modifying Liquid code, HTML, CSS, sections, and blocks
• Deep understanding of DTC data flows, tracking pixels, UTM governance, and database hygiene
• Demonstrated experience executing platform migrations or tech stack consolidation initiatives
• Familiarity with AI tools such as Claude and ChatGPT to optimize workflows and manual tasks
• Fluent English is mandatory, both written and verbal
• Must be based in Latin America and able to work aligned with US Eastern Time business hours
• SQL proficiency and experience creating dashboards in BigQuery or Looker Studio
• Experience with specialized DTC platforms such as Recharge, Rebuy, Stamped.io, Smile.io, or Triple Whale
• Background in CPG, consumer health, dietary supplements, or regulated consumer categories
• Experience with marketplace brand protection enforcement or affiliate platforms

• Compensation in USD
• Fully remote work within Latin America with flexible time schedules
• Career growth with international clients and dynamic projects
• Long-term independent contractor agreement
• No additional benefits such as paid time off, health insurance, etc.