Credit Controller – Finance Administrator

• Take ownership of the debtor book
• Chase outstanding payments by phone and email
• Negotiate structured payment plans
• Work toward cash collection targets
• Act as a professional point of contact for clients, tenants, suppliers, and internal teams
• Build and maintain strong stakeholder relationships
• Resolve account queries
• Perform daily, weekly, and monthly reconciliations across bank accounts and accounting systems
• Review, check, and verify supplier and contractor invoices before processing
• Maintain clear audit trails and accurate records
• Follow consistent internal procedures supporting the wider UK finance team

• Previous experience directly working as a Credit Controller managing collections and aged debtors
• Exceptional verbal and written English communication skills
• Outstanding telephone manner
• Confidence navigating difficult financial conversations with diplomacy and firmness
• Resilience, grit, follow-through, and autonomy under pressure
• Ability to make decisions without being micromanaged
• High attention to detail, including spotting discrepancies, missing payments, and duplicate transactions
• Excellent common sense and initiative
• Ability to investigate issues and propose solutions before asking for help
• Experience with Xero is advantageous but not essential
• Previous exposure to the Property industry is advantageous but not essential
• Ability to work UK business hours; an 8:00 AM UK start is highly preferred
• Must be able to work fully remotely from South Africa

• Supportive, collaborative culture led by a Head of Finance who encourages ownership, challenge, and continuous development
• Full-time, permanent 8-hour-a-day role
• Fully remote work from home in South Africa
• Attractive local daytime schedule
• Core working hours aligned with UK business hours
• Opportunity to learn on the job and make suggestions