Senior Revenue Operations Manager

• Drive commercial performance across 7 digital customer acquisition channels together with channel owners and General Managers.
• Run regular performance reviews, compare actuals to targets, and identify drivers behind deviations.
• Identify revenue leakage across the funnel and prioritize high-impact opportunities.
• Improve first-purchase conversion and overall acquisition efficiency, including traffic-spend effectiveness.
• Analyze payment success rates and payment method coverage by market and remove payment-related conversion barriers.
• Drive retention and reactivation of existing and inactive customers.
• Build a customer-centric model for second and third GoMining product adoption.
• Develop cross-product and cross-sell opportunities based on customer behavior and product usage.
• Map the end-to-end customer journey and launch experiments across acquisition, onboarding, checkout, and payment flows.
• Define experiment hypotheses, expected commercial impact, and success metrics; measure results and scale successful initiatives.
• Build and standardize commercial processes, plans, strategies, control tools, and team motivation.
• Own the end-to-end CRM rollout, including functionality, testing, migration, deadlines, and training.
• Establish the CRM as the single source of truth for commercial data.
• Represent the commercial function with stakeholders and take over part of the commercial lead’s responsibilities.
• Monitor conversion, payment success, revenue, acquisition efficiency, retention, and other commercial metrics.
• Analyze metric changes, identify root causes, and turn findings into actions for channel and product owners.
• Collaborate with Analytics, Product, Marketing, Payments, and Finance teams.

• 5+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, Growth, or Digital Sales.
• Hands-on sales or sales management background: you understand how sales teams work from the inside.
• Experience in fintech, payments, or other transaction-driven digital businesses.
• Strong understanding of funnel performance and commercial metrics: conversion, CAC, LTV, retention, and unit economics.
• Experience with retention, reactivation, or cross-sell / upsell initiatives.
• Experience building and standardizing commercial processes; CRM implementation or rollout experience is a strong plus.
• Analytical and critical thinking: you can open a report, spot a problem, and find its root cause.
• A proactive, independent mindset: you bring ideas, take ownership, and move fast.
• Fluent Russian and English (spoken and written).
• Experience in crypto, Bitcoin mining, Web3, or digital assets.
• Experience managing or optimizing paid traffic and acquisition channels.
• Knowledge of payment methods and payment flow optimization, including local payment methods in emerging markets.
• Experience with BI tools such as Tableau, Power BI, Looker, or similar.
• Ability to build dashboards and analyses yourself, including with AI tools.

• Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
• Work-life fit: remote or hybrid format with flexible hours across international teams.
• Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year.
• Recognition programs: structured performance reviews and team awards.
• Team culture: retreats in international locations (for example, company apartments in Cyprus).