Membership & Sponsorship Manager

• Acquire new member companies, partners, and sponsors for the CCV
• Identify prospective companies and key contacts and build new business relationships
• Manage existing members, sponsors, and cooperation partners and further develop these relationships
• Identify opportunities for new partnerships and develop suitable collaboration models
• Develop new offerings, formats, and value-added services for members
• Contribute to the design and continued development of events, networking meetings, webinars, and industry formats
• Develop sponsorship and partnership proposals and support their implementation
• Develop ideas to increase the appeal of CCV membership
• Promote regular exchange between members, partners, and the CCV
• Occasionally represent the CCV at events, member meetings, and industry events
• Work closely with the Board and report directly to the Vice President or the Board member responsible for Membership & Events

• Experience in sales, business development, account management, partner management, or sponsorship
• Excellent communication and networking skills
• Enjoy engaging with decision-makers by phone and in person
• Strong understanding of customer and member needs
• Ability to develop long-term business relationships from initial contacts
• Self-motivated, with enthusiasm for developing new ideas and formats
• Structured and independent approach to work
• Interest in customer service, customer interaction, digitalization, and modern workplaces
• Experience in the customer service, call center, contact center, CX, or BPO industry is a plus but not required

• 100% remote work
• Full-time or part-time options
• Flexible working arrangements
• Short decision-making processes
• Direct interaction with the Board
• Significant autonomy and scope for shaping the role
• An extensive network of companies and decision-makers in the customer service industry
• Varied responsibilities spanning sales, networking, events, partnerships, and member relations
• Participation in selected industry and networking events
• Only around 10% travel, averaging approximately two days per month
• Permanent employment contract