Field Service Engineer – Electron Microscopy

• Perform on-site installation, alignment, repair, and validation of sophisticated equipment and systems
• Conduct on-site installation of electron microscopes and testing procedures
• Conduct scheduled planned maintenance visits and preventive maintenance tasks
• Provide technical support to customers and other field service personnel
• Develop positive working relationships with customers, system users, and company personnel
• Complete technical training
• Complete and submit field service reports
• Work with colleagues to obtain technical mentorship for resolving system issues
• Train customers and users on system maintenance
• Provide feedback to product quality teams
• Write, update, and correct Thermo Fisher system documentation
• Provide mentorship and identify and isolate system deviations
• Act as a subject expert and training resource
• Collaborate with application scientists on solutions to user challenges
• Travel 50%-75% of the time, mainly in the Nordics and occasionally in other countries

• Bachelor’s degree or equivalent experience in Electronics, Mechanics, Materials Science, Biology, or other relevant fields
• Hands-on technical experience installing, troubleshooting, repairing, and calibrating instruments such as SEM, TEM, FIB, or similar systems
• Electron microscope experience is a plus
• Experience troubleshooting and repairing ultra-high vacuum and high voltage systems is highly desired
• Excellent interpersonal skills
• Consistent track record solving high-end systems and subsystems down to component level
• Able to read and interpret schematics
• Willing to travel on business, sometimes on short notice
• Proficient in English required
• Nordic language knowledge is a plus
• Valid driver's license

• Outstanding career and development prospects
• Company pension scheme and other fringe benefits
• Exciting company culture which stands for integrity, intensity, involvement, and innovation