Policy Communications Lead

• Sit in the Policy & Comms organisation, reporting to the Europe Policy Lead
• Focus on Europe as the key region while applying skills to emerging key markets for Firefox on other continents
• Translate policy strategy into public narrative that advances Mozilla’s products and advocated changes on the web
• Own and drive proactive media narratives on privacy, security, AI, open source, competition, and emerging regulatory issues
• Place and amplify thought leadership pieces for relevant audiences
• Advise communications colleagues and senior Mozilla leaders on proactive and reactive policy communications
• Collaborate with marketing, legal, product, and engineering teams to shape narratives and differentiate Mozilla’s voice
• Build relationships with journalists, policymakers, industry, thought leaders, advocacy organizations, and influencers
• Craft and edit press releases, blog posts, policy statements, op-eds, speeches, regulatory submissions, and executive briefing documents
• Prepare Mozilla spokespeople for high-stakes media, public, and policy engagements through message development, media training, and issue briefing
• Track and respond to fast-moving external developments, helping Mozilla lead conversations and manage risks
• Shape public policy positioning on product initiatives, launches, campaigns, and issue-based advocacy
• Coordinate with the wider communications team and external agency partners
• Serve as a point of escalation and counsel in high-risk, complex, or crisis policy scenarios

• 5-10 years of experience in policy communications, media relations, or related roles, ideally in technology, advocacy, or policy-driven environments
• Exceptional writing and editing skills—with the ability to distill complexity into clarity, urgency, and actionable narrative
• Deep knowledge of technology policy issues such as privacy, data, AI, competition, digital rights, open source, and internet regulation
• A track record of building strong relationships with journalists, policymakers, and policy-focused organizations globally
• Experience advising and supporting senior executives on high-profile, high-stakes communications and issues management
• Strategic instincts, operational rigor, and comfort with ambiguity and rapid change
• Confidence operating in a global, remote, and mission-driven organization
• Experience supporting product communications and collaborating with engineering/technical teams
• Ability to balance strategic vision with hands-on execution—no job is too big or too small
• Passion for Mozilla’s mission: making the internet safer, more open, and more human
• Additional languages beyond English, particularly French and German, will be an asset
• Experience in both in-house and agency settings is a bonus
• Prior experience in open-source, civil society, or non-profit tech environments is a bonus

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)