Senior Case Manager

• Manage plaintiff personal injury cases from intake through resolution
• Handle insurance communications, medical treatment coordination, and claim management
• Coordinate with clients, medical providers, insurance carriers, and attorneys
• Maintain accurate and up-to-date case documentation and case activity in Litify
• Assist with case-related activities under attorney supervision
• Communicate with clients in English and Spanish as needed
• Track claim status and proactively follow up to prevent delays in case progression

• Minimum 2 years of recent experience in plaintiff personal injury case management
• Experience handling personal injury claims, including no-fault, bodily injury (BI), and uninsured/underinsured motorist (UM/SUM) claims
• Experience working in a plaintiff personal injury law firm
• Fluent in English and Spanish
• Strong organizational, communication, and case management skills
• Ability to work independently and manage a full caseload in a remote environment
• Prior experience using Litify or Salesforce preferred
• Resume must be submitted in English
• Contractors must supply their own equipment and workspace
• Windows: Windows 11, Intel i5 (8th generation or newer) or equivalent, 16 GB RAM, 256 GB SSD; or Mac: macOS 14 (Sonoma) or newer, Apple Silicon or Intel i5, 16 GB RAM, 256 GB SSD
• Dedicated device, wired Ethernet preferred or 5 GHz Wi-Fi acceptable, minimum 30 Mbps download and 15 Mbps upload, latency under 100 ms
• Private, password-protected network; public Wi-Fi not permitted
• USB noise-cancelling headset with microphone and webcam capable of clear video
• Full-disk encryption, automatic security updates, screen lock after no more than 10 minutes idle, and active endpoint protection software
• Applicant data must be stored only in firm-designated systems

• Contractors supply their own equipment and workspace
• No paid time off, healthcare, retirement, or other employee benefits are provided
• Own software, internet connection, and workspace required