Junior Open Source Intelligence Analyst

• Monitor social media and public sources with OSINT tools to find advertising and event promotions that mention the client, using keyword, hashtag, geolocation, and image-based search techniques.
• Investigate posts to connect promoters, venues, or hosting accounts to client activity, including user accounts, connected accounts, listings, and messaging or booking signals.
• Use internal data tools and basic SQL to query account, listing, and reservation data; pivot on phone, email, device, and payment identifiers to resolve advertisements to reservations and identify connected accounts.
• Assess risk based on event size, timing, awareness, prior incidents, weapons or drug references, and recommend mitigations ranging from review to cancellation and account enforcement.
• Escalate resolved cases to Community Support Safety and other stakeholders with evidence-backed write-ups, documenting every step in the case management system for enforcement and potential law-enforcement disclosure.
• Follow the misattributed accounts user agreement, privacy guidelines, and levels-of-research policy.
• Track case volume and outcomes, flag recurring promoters and venues, and share patterns with the GI team and partner teams.
• Research international locations for client and employee travel, including crime and safety risks, political stability, travel safety, local customs, transportation, hotels, and event venues.
• Follow company procedures and best practices for confidential information.
• Maintain relationships with business partners and support their needs.
• Work assigned shifts on days, evenings, weekends, and holidays as part of a 24/7 team.
• Communicate professionally with co-workers, management, clients, and others.
• Conform to regulations, policies, procedures, and instructions.
• Travel up to 10%.

• 2–4 years of experience in OSINT, trust and safety, fraud, intelligence, or investigations, or demonstrated skills commensurate with that experience.
• Hands-on open-source research skills: social media investigation, advanced Boolean searches, reverse image search, geolocation, and account attribution across platforms.
• Strong critical thinking, with the ability to weigh incomplete evidence, judge risk, and recommend a proportionate response.
• Comfortable working with structured data; basic SQL or a demonstrated ability to learn it within the first 90 days.
• Clear, concise written communication for case notes and stakeholder escalations.
• High attention to detail, sound judgment with sensitive personal data, and a commitment to the organization’s core values.
• Ability to work some non-traditional hours (nights, weekends, and holidays), since most events are promoted and held outside business hours.
• Comfortable with changing requirements and priorities
• Experience working with the identification and analysis of threats made by POIs
• Able to proactively communicate status and identify risks
• Excellent writing and oral communication skills; Experience working with highly confidential information
• Experience working with diverse partners
• Applicants must be authorized to work in Singapore without employer sponsorship.
• Bachelor’s degree preferred; experience may substitute.
• Regional expertise
• Language skills
• Data analysis
• Experience using open-source and/or social media tools

• Medical, Dental, Vision, EAP (Employee Assistance Program), Wellness. Benefits include Inpatient, Outpatient, Maternity, Dental, Vision, and EAP.
• Life, AD&D (Accidental Death & Dismemberment), PTD (Permanent Total Disability).
• Group term life insurance $100,000
• Employee Assistance Program for personal needs
• Pension Scheme
• Discretionary Bonus after 1 year
• 14 Days of Annual Leave (Vacation)
• 14 Sick Days
• 11 Public Holidays
• Maternity and paternity leave
• $1000 one-time stipend for Phone purchase and $100 monthly phone stipend
• Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate.
• Coaching and Mentoring Opportunities