P2P Growth Operations Manager – CIS

• Boost sales and contribute to long term business growth by contacting and developing relationships with potential clients/agents/partners
• Handle disputes on the P2P platform between trading parties and assist clients with troubleshooting
• Uncover customers' unique needs and challenges
• Perform document checks according to standard procedures
• Monitor transactions, investigate and report suspicious activity
• Read, prioritize, and respond to customer queries
• Create, manage, implement, and refine marketing campaigns on an ongoing basis
• Direct ongoing market research to foster product and market growth

• Bachelor's degree and above
• Possess 5+ years of relevant experience in marketing and/or business development roles in finance or e-commerce industry
• Knowledge in Blockchain/ Cryptocurrency industry
• Exceptional written communication skill and a good listener
• Ability to multitask, prioritise, and control time effectively
• Knowledge of blockchain, crypto, and P2P payments

• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
• Opportunities for career growth and continuous learning
• Flat organizational structure
• Autonomy in an innovative environment
• Equal opportunity employer