O SEU PRÓXIMO CAPÍTULO
Senior Consulting Engineer
Sobre a vaga
• Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation
• Conduct research, benchmarking, performance and functional testing, reference architecture, sizing, migration, integration, development, and tooling work
• Provide case-initiated consultative support to strategic users, customers, and prospects
• Assist with implementation, onboarding, production launches, and Proofs of Concept (POCs)
• Provide architectural, technical, and migration assistance, including hands-on tasks
• Handle L1 to L3 support cases and communications when not assigned to customer projects
• Partner with Product Management, Engineering, and Sales on the product roadmap and account plans
• Develop public and internal documentation, Knowledge Base articles, ClickHouse Learning content, reference architectures, blogs, and benchmark results
• Assist with hiring and mentoring new team members
• Participate in scheduling and on-call coverage for 24x7 support in a global, distributed environment
• Travel onsite regionally up to an estimated 35%
• 5+ years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles
• 5+ years of relevant industry experience implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems (DBMS)
• Technical breadth and depth in DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, system or network administration, and big data
• Experience leading and shipping large-scope technical projects in collaboration with multiple experienced engineers
• Expertise with a public cloud provider (AWS, GCP, or Azure) and its infrastructure-as-a-service offering, such as EC2
• Experience with enterprise-level customers, technical oversight, architectural assistance, and building Proofs of Concept (POCs)
• Bonus: Experience with ClickHouse
• Bonus: Experience with OSS and open-source technologies
• Bonus: Experience with Azure, GCP, or AWS
• Bonus: Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others
• Excellent communication skills and ability to thrive in a customer-facing role
• Availability for scheduling and on-call needs to deliver high-quality 24x7 support
• Willingness and ability to undertake up to 35% estimated onsite regional travel
• Candidates must be located in Singapore for this particular role
• Employer contributions towards healthcare
• Equity in the company; every new team member receives stock options
• Flexible time off in the US and generous entitlement in other countries
• USD$500 home office setup allowance for remote employees
• Global Gatherings and company-wide offsites
• Flexible work environment
• Remote-friendly work environment
• Opportunities to engage with colleagues at company-wide offsites