Application Advocate, Analyst

• Serve as the primary point of accountability for the internally developed application throughout its lifecycle
• Maintain the application’s purpose, roadmap, stakeholders, dependencies, risks, and improvement opportunities
• Gather and document user needs, business rules, requirements, and acceptance criteria
• Maintain the backlog and recommend priorities based on value, urgency, risk, effort, and company objectives
• Obtain business-sponsor approval for material requirements and policy decisions
• Coordinate developers, users, vendors, and other contributors
• Track scope, milestones, dependencies, risks, and decisions
• Report progress and escalate delays, conflicts, or resource needs
• Coordinate testing and business acceptance
• Confirm documentation, training, support, security, and operational preparations are complete
• Recommend release readiness and track post-release issues
• Coordinate communications, training, and user support
• Monitor usage, feedback, and intended business outcomes
• Identify and address adoption or performance gaps
• Monitor application performance, incidents, support requests, defects, and recurring problems
• Recommend priorities for maintenance, technical debt, and enhancements
• Keep application, support, continuity, and recovery documentation current
• Coordinate security, legal, compliance, audit, and internal-control reviews
• Track risks, vulnerabilities, findings, and remediation commitments
• Report application health, delivery status, adoption, business value, and unresolved issues

• Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Administration, or a related field
• Must be available to work Monday–Friday, 9:00 AM–6:00 PM Eastern Time
• Must have a stable internet connection and professional remote working setup
• Resume must be submitted in English to be considered

• Paid time off (PTO)
• Fully remote work environment