Site Reliability Engineer

• Investigate reliability and performance issues across Akamai's global edge platform, media delivery, and web delivery systems
• Diagnose problems across application, platform, network, and operating-system layers using logs, metrics, traces, and diagnostic tools
• Collaborate with Product, Engineering, Support, Network, and senior SRE teams to identify root causes and implement lasting solutions
• Use telemetry, SLIs, SLOs, KPIs, dashboards, and alerts to evaluate system health and customer impact
• Analyze platform behavior, traffic patterns, and bottlenecks to improve performance, scalability, and resilience
• Create scripts, automation, internal tools, and workflows to reduce operational effort and improve diagnostics and incident response
• Apply AI-powered analysis and create workflows with precision, safety, and human evaluation
• Serve as a technical escalation resource for global support and resolve critical delivery-product and platform-technology issues

• Expertise in Computer Science, Engineering, or related fields, or substantial industry experience in large-scale SRE roles
• Ability to evaluate technical issues, assess system behavior, and derive insights from evidence
• Understanding of caching, proxies, TLS, TCP/IP, DNS, and HTTP/HTTPS architectures
• Proficiency with Linux or Unix systems, command-line utilities, and foundational diagnostic methods
• Proficiency with structured data and telemetry or foundational SQL capabilities
• Ability to read and analyze C++ code
• Experience with large-scale distributed systems and SRE concepts

• Benefits supporting health, well-being, finances, and life beyond work
• FlexBase flexible work arrangements: work at home, in an office, or a combination of both