Field Service Technician – Robotics

• Diagnose issues and propose maintenance solutions
• Repair products
• Assist and advise customers on robot operation
• Prepare service intervention reports in the CRM system
• Manage the remote stock of spare parts
• Provide maintenance training
• Monitor customer accounts in collaboration with the wider team
• Contribute to the continuous improvement of the service
• Work directly with customers in the medical, pharmaceutical, food-processing, and automotive industries
• Be based at the Faverges production site
• Complete a several-week onboarding program

• Education: Minimum two-year technical degree or equivalent
• Successful initial experience in a similar role, ideally in the maintenance or installation of special-purpose machinery
• Strong technical foundations in mechanics, electrical engineering, industrial IT, and automation
• Proficiency in one or more programming languages
• Comfortable communicating in English
• Self-motivated, customer-service oriented, personable, and thorough
• Available for a field-based position in the Haute-Savoie region
• A driving licence is not explicitly required

• Two fixed annual bonuses
• Company restaurant
• Transportation benefits
• On-site childcare facilities
• Remote working
• Supplementary health insurance
• Works Council benefits
• Stäubli cooperative
• Attractive salary and benefits package
• Several-week onboarding program including immersion at the production site and paired field mentoring