Customer Care Rockstar, Dutch

• Answer customer questions by phone, chat and/or email
• Solve problems and create positive customer experiences
• Follow the brand's guidelines and quality standards on every interaction
• Log and update customer interactions in relevant systems
• Work closely with the team to improve service

• Fluent in Dutch
• B2 English
• Curious about the latest tech
• Communication skills
• Empathy
• Customer experience is a bonus

• Performance Bonus: up to 10% of gross salary after 3 months, based on KPIs
• Meal Allowance - €80-100 based on the number of days worked in the month
• Health Insurance through Generali
• Multisport and/or Coolfit cards
• Learning Platform