Lead AI Engineer – LLM, Agents

• Design, build, and maintain multi-turn conversation systems
• Implement context management, tool calling, knowledge retrieval (RAG), state management, and human handoff
• Define success criteria with Product, Design, and QA leads
• Convert production failures into evaluation samples and regression tests
• Measure the impact and side effects of changes before and after release
• Diagnose failures across model judgment, knowledge gaps, tool responses, backend stability, and conflicting rules
• Handle timeouts, retries, graceful degradation, async jobs, and third-party dependency failures
• Ensure issues are traceable through logs, changes are versioned, and failures have recovery paths
• Advise on requirements regarding feasibility, cost, risk, and alternatives
• Propose improved approaches and phased, shippable deliverables
• Communicate progress, blockers, ETAs, and checkpoints proactively
• Track real-world impact after launch and provide documentation and handover materials

• Production LLM/Agent experience at scale: built LLM or Agent features used by 10,000+ active users and maintained and improved them after launch
• Strong backend engineering fundamentals, including production code, APIs, data flows, and incident troubleshooting
• Experience building evaluation sets, regression suites, and production monitoring
• Ability to verify that improvements are real rather than random fluctuation
• Ownership of decisions, early risk identification, and production verification
• Preferably 1 year of experience in a crypto, DeFi, or Web3 company; wallet, exchange, L1/L2 protocol, or DeFi platform experience strongly preferred
• Right to work in the country where based
• No visa sponsorship available

• Excellent learning and career development opportunities
• Work alongside diverse, world-class talent
• Fast-paced, challenging and unique projects
• Truly global organization with international teams and a flat organizational structure
• Fully remote work with flexible working hours
• Competitive salary and benefits
• Equal opportunity employer