Client Experience Agent, Dutch

• Answer customer questions by phone, chat, and/or email
• Solve problems and create positive customer experiences
• Follow brand guidelines and quality standards
• Log and update customer interactions in relevant systems
• Work closely with the team to improve service quality

• Fluent in Dutch and good English
• Strong communication and active listening skills
• Problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Patience, empathy, and a positive attitude
• Availability to work in shifts
• Eligible to work in Greece (EU citizenship or Greek work permit)
• Resident of a country within the European Union
• CV must be sent in English

• 15% productivity bonus
• Meal allowance card
• Private health insurance depending on the project
• Football tournaments, beach barbecues, surf lessons, and cultural events
• Work hours: 07:00 - 23:00
• Recruitment guidance and ongoing support throughout the hiring process