Trainer EMEA, German Speaker

• Master the platform's core user experience and Collaborative Learning methodology
• Become a platform expert from user and administrator perspectives and get certified on the methodology
• Shadow existing Stadium webinars and Academy workflows
• Host Stadium webinars and receive peer feedback
• Identify and execute Engagement Academy updates aligned with product releases
• Define quarterly priorities with a coach in relation to the Support & Services roadmap
• Contribute to the Confluence internal knowledge base
• Lead projects improving the One-to-Many strategy, including webinar formats, Academy gamification, or localized content
• Participate in Product Manager discovery meetings and share client usage and adoption insights
• Analyze Academy completion rates and Stadium satisfaction scores to improve the training catalog
• Build processes and update Confluence for daily team work
• Onboard and mentor new Trainers
• Own a recurring team pillar, such as serving as the internal referral for complex solution training
• Develop advanced toolkits and training paths based on successful client use cases
• Work closely with Customer Success and Product teams to align training with client needs

• 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care
• Recognized listening and teaching skills
• Clear and concise written and oral communication
• Proactive approach and preference for a strong results-oriented culture
• Past experience in the learning industry is a plus
• Excellent overall writing skills in different styles and tones
• Impeccable spelling and grammar in German, English, and French
• Enthusiasm for the company's working environment and Convexity Culture

• Base salary and a variable component
• Work From Home allowance
• Social security
• Health insurance
• Unemployment insurance
• Common contingency
• Salary guarantee fund
• Lunch vouchers
• Flexible hours
• Total work from home possible anywhere in Spain
• Six active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity
• Executive team member participation in each ERG
• Corporate Social Responsibility initiatives and CSR Charter
• Convexity Culture framework and team/product/process resources