Learning Experience Coordinator

• Coordinate day-to-day logistics and administrative activities for learning, training, leadership development, credentialing, and special learning programs
• Manage complex training calendars, cohort schedules, facilitator availability, learner registrations, workshops, and leadership development events
• Coordinate multiple programs and activities simultaneously, keeping timelines, schedules, and deliverables on track
• Serve as a central point of contact for learners, facilitators, business partners, vendors, and other stakeholders
• Manage learner communications, including invitations, confirmations, reminders, schedule updates, and program information
• Coordinate facilitator schedules, session logistics, meeting arrangements, training materials, and delivery requirements
• Support learner enrollment, registration, attendance tracking, completion records, and program administration
• Maintain accurate learning program records, calendars, documentation, and participant information
• Prepare and distribute learning materials, communications, agendas, and program resources
• Monitor timelines and follow up on outstanding actions to ensure deadlines and commitments are met
• Coordinate meetings and events, including scheduling, logistics, participant communications, and follow-up
• Partner with learning, leadership development, training, and business teams to coordinate effective solutions
• Support vendor coordination and administration for external learning providers and facilitators
• Use learning management systems, scheduling tools, Microsoft Office, and administrative platforms to manage workflows
• Conduct quality and accuracy checks on schedules, learner records, communications, and materials
• Identify scheduling conflicts, operational issues, or missing information and coordinate solutions
• Maintain organized documentation in accordance with organizational policies and program requirements
• Support reporting and tracking of participation, attendance, completion, and operational metrics
• Contribute to process improvements that improve coordination efficiency and the learner experience
• Handle program administration and learner information according to confidentiality and data privacy standards

• Experience in program coordination, learning operations, training coordination, administrative coordination, project coordination, or a related field
• Experience managing complex calendars and coordinating multiple concurrent programs or events
• Strong organizational and scheduling skills, with excellent attention to detail and follow-through
• Ability to manage competing priorities, deadlines, and high volumes of requests
• Strong written and verbal communication skills
• Advanced English required
• Ability to communicate professionally with learners, facilitators, vendors, and business stakeholders
• Experience supporting training, learning, leadership development, project management, or program operations preferred
• Strong proficiency with scheduling, calendar management, and administrative systems
• Experience working with Microsoft Office or similar productivity tools
• Valid, local legal authorization to work in Brazil or Mexico at the time of hire

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements
• Dynamic and inclusive work culture within a globally renowned group
• Private Health and Dental Insurance
• Pension Plan
• Meals tickets
• Life Insurance
• CVs must be submitted in English
• Personal data processing in accordance with applicable data protection and privacy laws and FBS internal policies
• Valid, local legal authorization to work in the country where the role is based; FBS does not sponsor or obtain work authorization unless explicitly stated
• Exclusivity of employment and conflict-of-interest requirements during employment