Senior CRM Manager

• Manage and optimize CRM system usage across multiple teams to improve adoption and efficiency
• Analyze CRM data to generate actionable insights supporting business growth and cross-selling opportunities
• Build and improve CRM workflows and automation to streamline operations
• Develop internal reporting capabilities and reduce reliance on external tools
• Identify and implement process improvements to enhance CRM performance and usability
• Support and guide different CRM streams, acting as the main point of contact for users
• Optimize CRM usage across product teams, marketing, pre-sales, sales, and operations
• Develop reporting and data insights to support performance improvements and strategic initiatives

• Analytical mindset and ability to translate insights into actions
• Experience reviewing and improving business processes
• 2+ years of hands-on HubSpot experience, including setup, automations, user support, and system usage optimization
• Experience creating reports and dashboards
• SQL knowledge
• Fluent Russian proficiency at C1+ level
• Nice to have: CRM systems development experience in HubSpot
• Nice to have: Pipedrive work experience
• Nice to have: Work experience in a CRM vendor company
• Nice to have: People management experience
• Nice to have: Experience in the iGaming industry
• Nice to have: English proficiency at B1+ level (Intermediate)

• Private health insurance
• Sports benefits
• Comprehensive Mental Health Program
• Free English lessons (online)
• Local language courses
• Paid time off
• Maternity leave support
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events