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Localization Project Manager

Sobre a vaga

• Lead end-to-end execution of localization projects and workstreams
• Coordinate activities across linguists, vendors, engineers, publishers, DTP specialists, quality teams, and other stakeholders
• Build and maintain project plans, timelines, dependencies, milestones, and progress communications
• Allocate resources and address capacity, capability, or scheduling challenges
• Serve as the primary operational contact for assigned projects
• Identify delivery risks, develop mitigation plans, and escalate issues
• Ensure localization workflows, client-specific processes, system requirements, and quality controls are followed
• Monitor project quality, coordinate reviews and corrective actions, and support continuous improvement
• Prepare estimates, quotes, purchase requests, and budget inputs; monitor budget performance
• Use translation management systems, workflow tools, automation, AI-enabled processes, and other technologies
• Support workflow changes, new services, process improvements, and technology enhancements
• Manage routine project escalations and document actions and decisions
• Maintain project data, reporting, documentation, forecasts, and records
• Contribute to customer satisfaction and timely fulfillment of client commitments
• Collaborate with Account Management, Program Management, Sales, Solutions, Engineering, Vendor Management, and Quality teams
• Identify opportunities to improve efficiency and delivery processes
• Contribute to documentation, process guidance, onboarding, and knowledge sharing

• 5+ years of experience managing localization projects in a language-services or similarly complex global delivery environment
• Bachelor's degree or equivalent professional or military experience
• Experience managing multiple concurrent projects while maintaining quality, schedule, budget, and customer satisfaction objectives
• Ability to prioritize competing demands and remain organized in a fast-moving environment
• Strong problem-solving skills and sound operational judgement
• Ability to communicate with internal stakeholders, vendors, and client contacts across different cultures and time zones
• Ability to manage project risks, dependencies, and changing priorities
• Understanding of localization workflows, quality management practices, and project financial fundamentals
• Comfort working with project-management platforms, reporting tools, and localization technology
• Ownership, follow-through, proactivity, adaptability, and motivation to learn and grow
• Experience supporting enterprise, strategic, or multi-service client accounts
• Experience managing complex localization workflows involving multiple stakeholders, technologies, languages, or regions
• Experience contributing to workflow improvements, automation initiatives, or operational-efficiency projects
• Experience with translation management systems such as MemoQ, Smartling, XTM, Plunet, or similar platforms
• Experience producing client-facing reports, delivery metrics, or performance analyses
• Experience providing guidance, onboarding support, or informal mentoring to project management team members
• Experience in highly regulated, technical, software, multimedia, or large-scale marketing localization environments
• PMP, CAPM, Agile, or similar project-management qualification is a plus

• Remote work
• Flexible PTO
• Healthy work-life balance
• Mentorship
• Development programs
• Clear pathways for advancement
• Market-leading pay
• Bonuses
• Comprehensive medical plans
• Comprehensive retirement plans
• Regular recognition programs
• Supportive leadership