Applied Genomics Specialist, Infectious Disease Testing, Microbial Genomics, Agrigenomics

• Support potential channel sales opportunities by translating expertise and product knowledge into competitive sales strategies
• Support rapid adoption and promotion of Illumina technology
• Develop practical solutions and build customer communities with sales channel partners and marketing in pre- and post-sales activities
• Support Illumina’s Infectious Disease Testing, Microbial Genomics, Agrigenomics, and Environmental Genomics business across ASEAN
• Apply local expertise and communicate customer needs to regional management, global product management, marketing, and market development
• Communicate market trends, industry practices, competition, and marketplace strategies
• Advise customers on end-to-end workflows, study design, solutions, product positioning, and competitor comparisons
• Support channel sales teams with domain knowledge, publications, and supporting literature
• Deliver engaging presentations and contribute to discussions and conference programs
• Attend relevant trade shows and conferences
• Coordinate and execute strategic plans with channel sales and marketing teams to win new business and expand market share
• Identify and interact with public health and infectious disease laboratories, academic researchers, plant and animal testing providers, and professional societies
• Support channel sales management in promoting assays, technologies, and solutions to target customers
• Report territory trends, product-line performance issues, and competitor activities to management
• Develop localized sales tools and training for channel sales teams
• Spend the majority of working time in the field, connecting customers with channel partners and executing commercial strategies
• Identify and interact with key opinion leaders and key customers
• Assist with other business development activities as needed
• Liaise with customers and Illumina on custom and customized product development projects
• Support strategies and campaigns targeting large genotyping opportunities
• Facilitate early adoption of Illumina multi-omics solutions
• Travel occasionally and support operational needs

• M.Sc. or PhD in Microbiology, Virology, Public Health, Statistical / Population / Molecular Genetics, or Molecular Biology preferred
• 5-8 years of experience in a related environment
• Experience in at least one of Infectious Disease Testing, Microbial Genomics, Agrigenomics, or Environmental Genomics required
• Fluency in English required
• Prior field experience supporting customers in a highly technical field such as Next Generation Sequencing, Array-based Genotyping, molecular diagnostics, or molecular testing preferred
• Independent judgment in developing methods, techniques, or evaluation criteria
• Excellent time management and prioritization skills
• Familiarity with competitive landscapes and market trends
• Ability to independently work on highly complex problems requiring analysis of multiple variables
• Excellent verbal and written communication, presentation, and training skills
• Strong negotiation and persuasion skills
• Proactiveness in initiating and accomplishing tasks
• Ability to lead and influence internal stakeholders, external shareholders, and key opinion leaders
• Established customer relationships preferred
• Experience reporting basic financial data
• Ability and willingness to travel within the district and regionally, up to 50%
• Business experience preferred but not essential
• Lab-based experience in sequencing library preparation methods and sequencing instrumentation preferred
• Experience with DNA microarray technology, molecular diagnostics, or genotyping applications preferred
• Superior problem-solving and interpersonal skills in a customer-facing environment
• Commitment to outstanding customer service
• Must not require visa sponsorship; this role is not eligible for visa sponsorship

• Employee Resource Groups (ERG) delivering career development experiences, increasing cultural awareness, and offering opportunities to engage in social responsibility
• Equal opportunity employment
• Inclusive environment focused on belonging, openness, collaboration, and alternative perspectives
• Zero-net gap in pay regardless of gender, ethnicity, or race