Senior Systems Analyst – Operations Focus

• Identify and propose improvements and monitor the progress of technical debt
• Lead the handling of critical incidents in war rooms
• Conduct root cause analyses to resolve problems
• Develop and enhance technical monitoring and alerting
• Create complex queries in SQL/NoSQL databases
• Actively participate in product squads
• Communicate effectively with large audiences
• Work under pressure and embrace new challenges
• Apply broad technological and functional analytical insight
• Demonstrate self-management

• Bachelor’s degree in Information Technology or a related field
• Experience using AWS tools, including CloudWatch, ECS/EC2, SQS, API Gateway, and Lambda
• Experience with advanced use of APM tools such as AWS CloudWatch, AppDynamics, Dynatrace, or ELK
• Experience with microservices-based systems
• Experience as a DevOps Analyst, SRE, or Node.js developer is a plus
• ITIL certification is a plus
• AWS certification is a plus
• Elastic Cloud certification is a plus
• Exclusive position for persons with disabilities

• Tuition scholarships of up to 100% for employees, legal dependents, and eligible household members, with up to three scholarships available simultaneously
• Medical insurance fully subsidized for employees and partially subsidized for family members, with employee copayment
• Optional dental insurance
• Food or meal allowance
• Wellhub or TotalPass, offering flexible gym options
• Wellz, a mental and emotional health platform providing access to individual online therapy
• Well-being program and benefits club
• Flexible dress code
• Life insurance
• Partnership with SESC
• Corporate University through the Educare portal
• Career growth opportunities and internal recruitment processes
• Birthday day off
• Flexible working hours, including remote work options
• Extended remote work for mothers and fathers returning from parental leave for up to three months, depending on the role