IT Systems Administrator – Endpoint Management, Matrix42/Empirum

• Operate and monitor client infrastructures, particularly Windows clients and endpoint management
• Handle incidents and service requests in 2nd-level support
• Analyze issues, develop sustainable solutions, and ensure thorough documentation in the ticketing system
• Support the expansion of modern workplace solutions, such as Microsoft Intune
• Automate recurring tasks, for example using PowerShell
• Further develop deployment, patching, and client management processes
• Coordinate technical topics and changes directly with customers
• Implement requirements in close collaboration with the team
• Contribute ideas to improve processes and services

• Completed IT training or comparable practical experience
• Experience in IT operations or support, such as 2nd-level support, workplace environments, or systems administration
• Strong knowledge of Windows client environments
• Experience with endpoint management tools, preferably Matrix42, Empirum, or comparable solutions
• Structured, solution-oriented approach and ability to resolve problems independently
• Fluent German (C1)
• Good English (B2)
• Ideally, experience with Microsoft Intune, such as device management, policies, and software distribution
• Ability or interest in implementing initial automations with PowerShell
• Knowledge of Active Directory, Group Policies, or endpoint security
• Basic knowledge of ITIL processes, such as incident, change, or problem management
• Interest in modern workplace topics and willingness to continue developing professionally

• Permanent employment contract
• Mobile and location-independent working
• Flexible working hours
• 30 days of vacation
• Mentoring and individually tailored onboarding
• Scope for independent decision-making and responsibility
• Health and fitness programs through the Work-Life Portal
• Digital health and preventive care benefits through heycare
• Corporate Benefits
• Employer-funded savings benefits
• Office refreshments, such as an unlimited ice cream offer in summer and a monthly team breakfast
• Cash bonuses for successful employee referrals
• Bike leasing for bicycles or e-bikes
• Diverse opportunities for personal and professional development