Freight and Business Analyst – UK Shift

• Benchmark, chase, and negotiate improved rates with carriers and forwarders using consolidated volumes.
• Build and maintain centralized rate cards and benchmark databases.
• Turn around client rate requests within 1 working day.
• Handle shipment document packs, including commercial invoices, packing lists, Bills of Lading, CMRs, and customs data.
• Execute pre-despatch controls and checklists on every shipment.
• Document freight processes into drafted SOPs, with a minimum of 2 signed-off SOPs per month.
• Establish and maintain the department's operating backbone in Notion.
• Build and run recurring management dashboards across divisions.
• Conduct process and cost analysis.
• Identify leakage in billable activity and produce weekly recovery reports.
• Execute special projects directly for the Chief Executive.
• Deliver daily written operational reports before 09:30 UK time.
• Flag shipment exceptions to the accountable UK owner on the same working day.

• Minimum 2+ years of experience in freight forwarding, international logistics, or shipping operations, including pricing, rate procurement, or carrier management.
• Strong Business Operations Analyst profile (e-commerce ops, business analysis, or agency background) willing to learn freight commercial work, starting with business analysis, rate desk administration, and SOP mapping.
• Practical familiarity with international shipping documents, including Bills of Lading, CMRs, commercial invoices, packing lists, and customs entries.
• Strong capabilities in data analysis, rate benchmarking, cost modeling, and converting raw data into executive recommendations.
• Demonstrated ability or experience in writing SOPs, building runbooks, or maintaining project workspaces such as Notion.
• C1 level or above in English, written and spoken.
• Full-shift availability across UK business hours.

• Competitive salary package reflecting analytical and operational scope.
• Direct working exposure to UK executive leadership and global logistics networks.
• Ground-floor engagement seat with clear build-and-scale career progression.
• Fully supported IBMC facility working environment in Indonesia.