Senior Business/System Analyst

• Collect, document, and validate business requirements from stakeholders
• Conduct fit-gap analysis for system or process changes
• Map current-state and future-state business processes and identify automation or standardisation opportunities
• Ensure requirements align with business strategy and compliance standards
• Translate business requirements into detailed functional specifications
• Collaborate with cross-functional teams to ensure accurate implementation and testing
• Support UAT planning, execution, and defect resolution
• Validate implemented solutions against initial requirements
• Work with data and BI teams on data mapping, reconciliation, and reporting design
• Support data validation and integration activities between ERP and external systems
• Maintain structured documentation of requirements, changes, and decisions
• Communicate with key stakeholders about progress, risks, and issues
• Work on finance automation initiatives for a global mobility and urban services platform
• Participate in English, internal technical, client, and client fit interviews

• Intermediate language proficiency
• Candidate location: EU, Serbia, Georgia, Armenia, or Kazakhstan
• Ability to work in the CET time zone
• At least 5 years of experience in business analysis or a related field
• Experience in technology, finance, ERP implementation, or consulting
• Strong understanding of ERP systems
• Proficiency in process modelling using BPMN, UML, and flowcharts
• Proficiency in data analysis and reporting tools, including Excel and SQL
• Experience with issue tracking, documentation, and collaboration tools
• Knowledge of testing methodologies and UAT coordination
• Strong analytical and structured thinking
• Strong communication and presentation skills
• Exceptional attention to detail and documentation accuracy
• Ability to manage multiple stakeholders and competing priorities
• Openness to feedback and collaboration
• English check required during the interview process

• B2B contract with Bonapolia
• One contract and one monthly invoice
• Monthly invoice payment, usually on the same schedule the client pays Bonapolia (usually 30 days)
• Contract written under the candidate's country's law
• Bonapolia handles client-side paperwork, including MSA, NDA, and invoicing
• Fully remote work