Principal Presales Engineer, German Speaker

• Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions
• Lead technical and product sales, recommend best-practice solutions, and guide customers in using Twilio’s APIs
• Act as a trusted advisor by discovering customer technical challenges and designing, demonstrating, and presenting innovative solutions
• Build and deliver highly interactive, complex customer demonstrations of Twilio’s Communications Products
• Develop strong relationships with technical and nontechnical stakeholders
• Identify and solve customer and organizational problems
• Contribute to the Presales Engineering community through knowledge sharing, demonstration materials, and reusable presentations
• Mentor less experienced Presales Engineers

• 8+ years of pre-sales experience selling complex, technical products, or 10+ years of professional experience supporting technical products coupled with customer-facing experience, particularly in delivery or consulting
• Excellent communication and presentation skills
• Ability to gain audience confidence and communicate complex topics to multiple audience levels
• Ability to understand customers’ communications needs and guide them to technical solutions
• Previous software development experience or working knowledge in backend technologies such as Java, C#, Node.js, Python, or PHP; web development technologies such as JavaScript, HTML/CSS, React, Vue.js, or Angular; or REST APIs
• Previous experience in Telecom, SIP, Contact Center, or Security
• Experience with sales methodologies
• Bachelor’s and/or Master’s degree in a technical discipline or equivalent practical experience
• Proficient German speaker

• Competitive pay
• Generous time off
• Ample parental leave
• Wellness leave
• Healthcare
• Retirement savings program
• Volunteering and donation support
• Remote-first work arrangement
• Opportunities for team gatherings, functional off-sites, and customer meetings
• Approximately 35% travel opportunities to build relationships with customers and colleagues