Application Support Engineer, SQL, .Net

• Provide L2/L3 support for business-critical .NET applications
• Investigate incidents, debug issues, and implement fixes or minor enhancements
• Troubleshoot, optimize, and maintain SQL Server databases, stored procedures, views, functions, triggers, and complex queries
• Perform root cause analysis for application issues, data inconsistencies, and performance bottlenecks
• Document findings and solutions
• Monitor and support SSIS packages, SQL Agent jobs, and data integration processes
• Ensure system reliability and data accuracy
• Collaborate with development, QA, and business teams on releases, deployments, change requests, and continuous improvement initiatives

• 5+ years of experience in Application Support, Production Support, or a related role supporting enterprise applications
• Strong experience with SQL Server, including query optimization, indexing, execution plans, stored procedures, and performance tuning
• Hands-on experience with C#, ASP.NET, and .NET Core, including code-level troubleshooting, debugging, and log analysis
• Knowledge of SSIS, SQL Agent, incident management tools such as ServiceNow and Jira, and ITIL-based support processes
• Excellent analytical, problem-solving, communication, and stakeholder management skills
• Strong focus on ownership and attention to detail
• Advanced English communication skills

• Continuous learning through internal academies, certifications, and mentorship
• Employee networks promoting diversity, equity and inclusion
• Diverse, respectful, and inclusive work environment
• Fun and Team spirit culture
• Opportunity to contribute to building a better future for people, planet, and society