Senior CloudOps Engineer

• Operate, monitor and maintain Azure production environments during APAC business hours
• Support customer go-lives, production releases and hypercare, including deployment validation and rollback readiness
• Monitor service health, capacity, availability and alerts
• Investigate incidents and coordinate resolution with SL2, European CloudOps, application teams and relevant third parties
• Support Azure platform components, including AKS, networking, Azure Front Door/WAF, API Management, databases, storage, Key Vault and monitoring services
• Implement approved infrastructure and configuration changes according to change-management, security and operational procedures
• Contribute to root-cause analysis, preventive actions and production-reliability improvements
• Improve operations through scripting, infrastructure as code, runbooks and appropriate automation
• Maintain accurate documentation for production environments, operating procedures and customer-specific configurations
• Contribute to observability and alerting improvements using Azure Monitor, Log Analytics, Grafana and OpenTelemetry-based telemetry where applicable
• Provide regional CloudOps capability during APAC business hours
• Coordinate incident resolution with SL2 and the European CloudOps team

• At least 5 years of hands-on CloudOps, DevOps, infrastructure or production-operations experience, including senior-level ownership of operational tasks
• Practical experience operating production workloads on Microsoft Azure
• Experience with several of: AKS/Kubernetes, Azure networking, Azure Front Door/WAF, API Management, Azure SQL, storage, Key Vault, Azure Monitor and Log Analytics
• Experience with incident management, production troubleshooting, change control and release support
• Familiarity with infrastructure as code and automation, such as Terraform, Bicep, ARM templates, PowerShell, Bash or Python
• Ability to interpret monitoring and telemetry data to investigate service degradation and operational alerts
• Experience with .NET, ASP.NET (MVC, Web API), Web Services, SQL, RabbitMQ, Redis
• Strong documentation, communication and coordination skills across time zones and teams
• Professional fluency in English
• Careful, risk-aware approach to production changes
• Strong sense of ownership
• Automation-oriented mindset
• Ability to provide APAC-hours coverage

• An open-minded, international and fast-paced environment
• Meritocratic culture built on ownership, performance and continuous feedback
• Opportunity to influence decisions, challenge the status quo and shape better ways of working
• Strong commitment to continuous learning and professional development, with support to grow expertise, capabilities and career
• Values-driven culture centered on Care, Commit, Collaborate and Challenge