Head of Commercial – Merchant Sales, Portfolio Growth

• Build and later lead the commercial function
• Acquire new merchants across European, North American, and LatAm markets
• Generate leads through outbound, partnerships, ISV and platform channels, and events
• Lead Account Management, including retention, expansion, processed-volume growth, and merchant authorization-rate value
• Establish commercial processes including ICP, playbooks, pricing discipline, and CRM hygiene
• Forecast sales and turnover growth
• Hire and coach as the function grows
• Fulfil platform growth commitments and targets
• Help build and scale Flintn’s all-in-one payment platform for online businesses
• Contribute to product development, testing, and integrations aimed at creating a global payment platform

• Understanding of fintech, authorization rates, routing narratives, and writing playbooks
• Understanding of interchange and card-scheme economics, bank/acquirer relationships, and pricing
• Experience building a sales pipeline or commercial function from nothing
• Understanding of payment orchestration levers, authorization-rate diagnosis, current VAMP thresholds, and the MID/acquirer landscape
• Understanding of subscription metrics including MRR, involuntary churn, and dunning
• Understanding of SaaS merchants
• Experience with retention, expansion, QBRs, portfolio metrics, and TPV growth
• Merchant sales or general B2B sales understanding
• Experience owning a portfolio number and explaining how it was improved
• Experience self-sourcing and closing complex merchant deals
• Ability to maintain a price floor
• Ability to assess risk as commercial design and determine which opportunities to decline
• Experience hiring, coaching, and correcting a mis-hire

• Flexible working hours, with start times between 8:00 and 11:00 and finish times between 17:00 and 20:00, considering team collaboration hours
• Courses, conferences, and access to an internal library
• Medical insurance
• Mental Health program
• Compensation for sessions with a psychologist
• 28 paid days off per year
• Sick leave
• All public holidays fully covered
• Gifts for special occasions and key life and career milestones
• Ukrainian Victory Support program and other charitable initiatives supporting Ukraine
• Quarterly team buildings, workshops, and other holding-level events
• Opportunity to work remotely from home, the Kyiv office, coworking spaces in Lviv or Warsaw, or elsewhere with stable Wi-Fi
• Opportunity to make architectural decisions, work with AI and high-level engineering, and enjoy technical freedom
• Startup drive backed by the stability and support of a holding company