O SEU PRÓXIMO CAPÍTULO
Junior Outbound Telesales Team Lead
Sobre a vaga
• Provide functional and operational leadership for an outbound telesales team
• Manage and develop the team based on relevant sales KPIs and targets
• Conduct regular coaching sessions, feedback discussions, and call analyses
• Motivate the team and support the continuous development of sales skills
• Identify opportunities for improvement and implement appropriate measures
• Ensure quality, productivity, and target achievement in day-to-day operations
• Work closely with Operations and other internal stakeholders
• At least 6 months of experience as a Team Lead, Coach, or in a comparable leadership role in Sales/Outbound, or at least 12 months of experience as an Outbound Agent
• Solid experience in telesales or telephone-based sales
• Strong understanding of sales metrics and performance management
• Enjoy leading, motivating, and developing people
• Excellent communication skills, assertiveness, and a solution-oriented approach
• Independent, structured, and reliable working style
• Must be based in Germany
• Application including a CV and brief details of experience leading and developing outbound/sales teams
• 100% remote work within Germany
• A responsible role with genuine opportunity to make an impact
• Short decision-making processes and direct communication
• A dynamic work environment with a high degree of autonomy
• A team where ideas and professional development are actively encouraged
• Modern, digital work structures