Reporting Services Developer

• Create high-quality reports using SSRS, Power BI and in-house Report Designer
• Provide advice, training and support to new and existing iSAMS and Ed:gen customers
• Develop and deliver custom, catalogue/template and built-in reports on time
• Meet deadlines and deliver against requirements
• Keep the Service Desk logging system accurate and up to date, including detailed call notes
• Collaborate with existing Report Developers
• Design visually appealing reports using SSRS and Power BI
• Offer solutions and maintain a high level of service
• Use remote access technology, knowledge sources and diagnostic tools to resolve or route tickets
• Identify recurring incidents or requests and raise awareness
• Assist with technical and non-technical “How To” queries
• Maintain technical data for support forums and internal documentation
• Participate in projects improving report quality and service efficiency
• Review internal procedures and propose changes
• Maintain knowledge of iSAMS/Ed:gen products and system developments
• Attend in-person events such as team meetings

• Experience with SQL Server Reporting Services (SSRS)
• Experience with Power BI
• Experience with in-house Report Designer
• Strong written and verbal communication skills
• Excellent attention to detail
• Proficient in diagnosing, investigating and resolving issues
• Strong analytical abilities
• Excellent organisational skills
• Ability to work autonomously
• Ability to collaborate as a proactive team member
• Experience with T-SQL
• Ability to work UK Business Hours (2.00 PM - 11.00 PM IST)

• Continuous learning and career development opportunities
• Well-being, inclusion and development culture
• Diversity and inclusion culture
• Accessibility adjustments or accommodations during the hiring process
• Remote work from home
• Permanent employment
• Team meetings and global impact opportunities