Technical Program Manager II

• Lead Product and Technology initiatives from concept to launch
• Serve as a bridge between Product, Engineering, Information Security, Legal, and teams across multiple time zones
• Drive end-to-end delivery of new initiatives and programs
• Ensure all work is represented in Jira according to Product & Technology standards
• Track and communicate initiative progress against milestones to stakeholders and leadership
• Supervise dependencies, plan releases, and resolve blocked issues
• Identify and mitigate program risks, remove blockers, advance progress, and escalate to leadership when appropriate
• Manage complex, cross-functional programs and lead planning and execution of high-impact programs
• Create and maintain team roadmaps with Engineering and Product leaders
• Manage team capacity and analyze the impact of priority changes
• Lead Agile/Scrum teams as a coach or scrum master and facilitate Agile ceremonies
• Build, lead, and supervise release plans across multiple initiatives
• Prepare project schedules, define milestones, and develop project plans and playbooks
• Champion operational and process changes
• Promote and evolve processes that synchronize Product & Technology with the business

• 2–5 years of experience in program management in software development delivery teams
• Understanding of software development processes and Agile SDLC
• Ability to create release plans for multiple cross-functional team releases
• Ability to identify and track cross-team dependencies
• Ability to construct release plans with limited data and assumptions
• Ability to measure convergence on milestones and launch dates
• Ability to identify trade-offs and drive timely decisions
• Ability to build processes and implement process optimizations while delivering program commitments
• Broad product and technology domain knowledge
• Understanding of system integration across the product ecosystem
• Ability to navigate competing product and technical priorities and identify risks and mitigations
• Ability to collaborate and coordinate with multiple team members
• Strong interpersonal and relationship-building skills
• Ability to adapt quickly to changing business requirements and work in an agile environment
• Clear verbal and written communication, including communicating technical information to non-technical audiences
• Strong analytical and critical thinking skills
• Ability to lead multiple large cross-functional programs and releases
• Ability to provide thought leadership and persuade teams to follow guidance
• Bachelor's degree or relevant, recent, and commensurate professional experience
• Strong Jira administration and tooling experience is a bonus
• Experience working across multiple time zones is preferred

• Unlimited PTO
• Medical benefit contributions in congruence with local laws and type of employment agreement