Developer – AI Support

• Investigate user issues, fix bugs, and manage CRM fields, filters, lists, tags, permissions, and dashboard reporting across Wilkinson and Thriving Families
• Maintain assessment tools, landing page forms, web pages, apps, and Google server resources
• Build features, deliver small fixes, and make well-scoped improvements under technical direction
• Diagnose email, SMS, and calendar integrations
• Support tools including ActiveCampaign, read.ai, AirCall, SalesMsg, InboxAlly, GoDaddy DNS Management, Claude Workspace, Replit, Calendly, Zoom, Vimeo, Framer, and Frame
• Use ChatGPT, Claude, Codex, and Cursor to research, debug, and draft code
• Integrate Claude connectors into workflows, agents, harnesses, and artifacts
• Provide technical support to the Funnel Manager and Investor Relations team
• Ensure campaign links carry correct UTM tracking into the CRM and point to current Google server downloads
• Verify CRM stability, tag triggers for automated emails, AI tools in CRMs or calls, and tracking of field activities
• Provide clear written English, patient user support, concise status updates, and regular Zoom check-ins
• Maintain communication through WhatsApp, Slack, and email
• Conduct structured daily hand-offs with the IT Leader
• Test work in controlled environments, protect credentials and data, obtain authorization for production changes, and escalate security risks and outages

• 3+ years in technical support, web development, or automation, or equivalent demonstrated project experience
• Advanced-level English (native-like)
• Advanced knowledge of JavaScript/TypeScript, HTML/CSS, React/Next.js, and Node.js
• Ability to navigate existing codebases and implement well-scoped changes
• Experience with browser DevTools, network/console error diagnosis, REST APIs, JSON, webhooks, authentication basics, and third-party integrations
• Familiarity with Git workflows, branches, pull requests, basic automated testing, terminal/Linux commands, application logs, and safe MongoDB querying practices
• Practical ability, sound judgment, and problem-solving drive
• Hands-on experience with ActiveCampaign, Calendly, Nylas, AirCall, or read.ai is a plus
• Availability to work 9 AM–5 PM CST, 40 hours per week, aligned with the USA team
• Willingness to work as an independent contractor
• Willingness to test changes in staging/sandbox environments and obtain authorization before production deployments or bulk data changes
• Comfort participating in a 45–60 minute practical sandbox exercise

• Full-time remote work
• Independent contractor arrangement with flexibility to manage work on your own terms
• Own equipment, taxes, and benefits are the contractor’s responsibility