Lead Business Analyst

• Lead product discovery and business analysis for complex digital products, workflows and transformation initiatives
• Plan and facilitate interviews, workshops and collaborative discovery sessions
• Elicit, analyze and challenge requirements, assumptions, constraints, risks and dependencies
• Translate business outcomes into epics, features, user stories, process models, business rules and testable acceptance criteria
• Brief squads and prepare work for sprint planning
• Support refinement, estimation and prioritization
• Collaborate with Squad Leads and Quality Assurance on acceptance criteria and validation approaches
• Take responsibility for testing readiness and coordinate test scenarios, execution, results review and defect resolution
• Validate delivered outcomes with stakeholders and feed findings, defects and operational issues into the product backlog
• Map current and future-state processes and identify opportunities for simplification, automation, responsible AI use and data-driven decisions
• Establish reusable templates, quality standards and working practices for business analysis and product discovery
• Support and mentor other analysts
• Collaborate with developers, Quality Assurance, program management and business stakeholders

• 6+ years of business analysis, product discovery or digital product delivery experience
• Experience leading analysis for complex software products, platforms or transformation programs
• Strong facilitation, requirements elicitation, stakeholder management and conflict-resolution skills
• Ability to write user stories, acceptance criteria, business rules, workflows and supporting documentation
• Experience modelling IT systems, system interactions and behaviors
• Experience using AI-assisted tools for requirements, user stories and acceptance criteria with human review and governance
• Hands-on experience with Jira and Confluence
• Experience applying Agile methodologies with project management discipline and governance frameworks
• Strong analytical ability and confidence challenging assumptions
• Ability to connect strategic objectives with measurable product outcomes and delivery-ready work
• Professional fluency in English
• Experience working with internationally distributed colleagues
• Preferred: experience acting as a lead, mentor or practice owner for Business Analysts
• Preferred: experience with B2B SaaS, sustainability, manufacturing, supply chains, chemical data, assessment or compliance products
• Preferred: experience with process modelling, service design, data analysis and product management techniques
• Preferred: familiarity with Scrum, Kanban, OKRs and modern product operating models
• Preferred: experience identifying automation and AI-assisted opportunities while respecting governance and risk controls

• Employees can work remotely
• Continuous learning and professional development opportunities
• Open, supportive culture built on teamwork, trust and accountability
• Work with a globally recognized, stable organization
• Sustainability-focused work
• Collaboration in a multinational, distributed technology organization