Senior Engineer – Salesforce

• Design, configure, develop, test, deploy, and support scalable Salesforce Sales Cloud capabilities
• Build and configure web-to-lead infrastructure across Empower products and Sales Channels
• Own the core sales data model and user experience across Leads, Accounts, Contacts, Campaigns, Opportunities, Activities, and custom objects
• Load business data from sources including Equilar, Brightscope, UpLead, National Account Firm, and TPA lists
• Configure lead capture, enrichment, scoring, prioritization, assignment, routing, conversion, and handoff to Sales and Relationship Management
• Create prospecting journeys, sales engagement cadences, work queues, guided tasks, and automated follow-up using Flow
• Deliver guided selling, Sales Path, in-app guidance, next-step recommendations, opportunity-stage governance, pipeline inspection, forecasting, and manager coaching insights
• Implement and manage Agentforce for Sales, including AI use cases, agent actions, prompt templates, grounding, guardrails, access controls, monitoring, and human handoffs
• Enable Distributed Marketing in Sales Cloud and integrate it with Marketing Cloud Engagement
• Automate and extend sales processes using Flow, approvals, Apex, Lightning Web Components, SOQL/SOSL, platform events, and APIs
• Integrate Sales Cloud with lead sources, data-enrichment services, email and calendar tools, telephony, sales intelligence, analytics, and enterprise platforms
• Build reports and dashboards for lead response, conversion, engagement, cadence effectiveness, seller activity, pipeline health, forecast accuracy, and adoption
• Collaborate with Sales, Relationship Management, Data Science, Marketing, Product, Architecture/IT CRM, Data, Security, Compliance, and other stakeholders
• Create Lightning experiences for desktop and mobile and support UAT, documentation, release communications, administrator enablement, and business-user readiness
• Write automated and unit/functional tests, maintain code quality and coverage, troubleshoot production issues, and deliver releases through source control and Copado
• Apply security, privacy, disaster recovery, and Salesforce governance controls
• Manage B2B user Case intake, reporting, and Case requests

• 5+ years of professional software development experience
• 3+ years of hands-on experience designing, developing, and delivering enterprise Salesforce solutions
• Direct experience with Salesforce Sales Cloud
• Deep expertise across Leads, Accounts, Contacts, Campaigns, Opportunities, Activities, assignment, conversion, pipeline, and forecasting
• Hands-on experience with Flow, Apex, Lightning Web Components, SOQL/SOSL, APIs, testing, ETL, and deployment practices
• Experience with internal and external data integrations, including Seismic, EASy, Salesforce to Salesforce, EPW, and B2B systems
• Sales enablement delivery experience in Sales Cloud
• Hands-on experience with Salesforce Distributed Marketing
• Working knowledge of Salesforce Marketing Cloud Engagement and Marketing Cloud Connect
• Secure solution design using roles, profiles, permission sets, sharing, field-level security, validation, auditability, and data-quality controls
• Enterprise delivery experience deploying updates, diagnosing production issues, and evaluating or implementing Salesforce AppExchange solutions
• Strong communication and collaboration skills
• Familiarity with Agile methodologies and iterative delivery
• Continuous learning mindset and interest in Salesforce platform innovation and responsible AI adoption
• Salesforce certifications in Platform Development, Sales Cloud Consulting, Administration, Architecture, or Agentforce (preferred/set apart)
• Agentforce for Sales experience (preferred/set apart)
• Sales Engagement experience (preferred/set apart)
• Experience with Copado, source-driven development, automated testing, and enterprise CI/CD (preferred/set apart)
• Bachelor's degree in computer science, Engineering, or a related field (preferred)

• Flexible work environment
• Fluid career paths
• Internal mobility opportunities
• Purpose, well-being, and work-life balance support
• Welcoming and inclusive work environment
• Volunteer opportunities for causes that matter to associates