Market Research Recruiter – Not HR Recruiter

• Review project briefs and understand recruitment requirements, quotas and screening criteria
• Contact pre-qualified survey respondents by phone to validate responses, assess participant suitability and confirm eligibility
• Recruit and schedule participants for focus groups, IDIs, online interviews, online communities and usability studies
• Manage participant bookings, confirmations, reminders and replacements
• Maintain accurate recruitment records and booking statuses in internal systems
• Monitor recruitment progress and provide regular updates to project managers
• Identify and escalate recruitment challenges, quota issues and data quality concerns
• Deliver a high standard of respondent experience and professionalism throughout the recruitment process
• Work closely with project managers and research teams on qualitative research projects

• Experienced in market research recruitment
• Experience in qualitative research recruitment
• Experience in focus group recruitment
• Experience in participant scheduling or fieldwork coordination
• Experience recruiting participants for qualitative market research studies
• Experience conducting phone screening interviews
• Familiarity with focus groups, IDIs and qualitative methodologies
• Experience working with recruitment screeners and quota management
• Experience managing participant confirmations and attendance
• Strong verbal communication and phone interviewing skills
• Excellent attention to detail and ability to follow screening criteria accurately
• Strong organisational and time management skills
• Ability to manage multiple recruitment projects simultaneously
• Professional and confident communication style
• Comfortable speaking with consumers and business professionals
• Proficient in Microsoft Office / Google Workspace
• Experience with CRM, panel or recruitment management tools is advantageous
• Ability to work Monday to Thursday and Saturday during Australian Business Hours

• Equal opportunity employer
• Dynamic and admirable culture
• Ability to thrive, grow and be creative
• Zero-tolerance for workplace bullying, discrimination, and harassment