Growth Manager – Sales, Client Expansion

• Develop and execute scalable sales strategies to acquire new clients, grow revenue, and achieve company targets
• Build upselling and cross-selling strategies to expand existing accounts and grow clients into larger teams
• Own growth strategy and team accountability across new sales, client retention, and account expansion
• Develop profitable sales channels and outbound prospecting systems that generate qualified discovery calls
• Optimize and document sales processes from qualification and discovery through proposals, negotiation, and closing
• Strengthen account management, customer feedback, and engagement to reduce churn and increase upsells
• Set team targets and scorecards, monitor conversion and acquisition costs, and report insights to leadership
• Coach, hire, and develop Sales, BDR, and Account Management teams through clear expectations and ongoing training
• Own HubSpot adoption, pipeline accuracy, activity tracking, and reliable forecasting
• Build industry relationships and represent Valatam at occasional U.S. conferences and networking events
• Lead other growth-related initiatives supporting company goals
• Report to the COO

• 5+ years of B2B sales or business development experience, including 2+ years leading sales teams
• Proven results growing revenue, improving conversion, and building repeatable sales processes
• Hands-on experience developing outbound channels, including cold calling and multichannel prospecting
• Experience managing client retention, account expansion, and upselling in a recurring-revenue business
• Strong command of sales KPIs, funnel analysis, customer acquisition costs, and forecasting
• Proficiency in HubSpot, including pipeline management, reporting, and team adoption
• Demonstrated ability to coach teams, manage performance, and communicate clearly with senior leadership
• Fluent English (C1/C2) and strong negotiation and relationship-building skills
• Quiet home office with stable internet (≥10 Mbps download / 2 Mbps upload) and a backup connection
• Availability for occasional U.S. business travel
• Nice to have: Experience in staffing, outsourcing, BPO, or professional services, particularly with U.S. and Canadian clients
• Applications and résumés must be submitted entirely in English

• Uncapped Commissions
• Fully remote work with a collaborative, international team
• Paid time off
• Monthly medical insurance stipend after meeting eligibility criteria
• Birthday and work-anniversary bonuses
• Gym and wellness allowance
• Unlimited online fitness classes
• Company events and Christmas celebrations
• Direct exposure to senior leadership