Robotics Service Sales Specialist

• Support local Robotics and Service Sales organizations in developing and securing profitable service opportunities
• Act as a global commercial specialist for the AMR service portfolio
• Increase Installed Base penetration and develop recurring service revenue
• Support commercialization of Connected Care solutions throughout the AMR lifecycle
• Identify, qualify and develop AMR Connected Care opportunities across the Installed Base
• Drive commercial development of Connected Care agreements, lifecycle services, upgrades, retrofits, digital solutions and value-added service offerings
• Build and maintain an AMR Connected Care opportunity pipeline with disciplined follow-up, commercial forecasting and CRM opportunity management
• Support strategic customer engagements, commercial negotiations and complex or multi-country service proposals
• Enable local teams with customer-value messaging and sales materials
• Collaborate with local Connected Care organizations, Product Management, Marketing and Communications, Technical Support, Operations, Pricing, Commercial Excellence, customers and partners

• Knowledge in Engineering, Business Administration, Industrial Management or a related discipline
• Experience in service sales, technical sales, business development or lifecycle services within robotics, automation, logistics or industrial technology
• Ability to develop commercial opportunities, value propositions and Installed Base penetration plans with geographically distributed sales organizations
• Understanding of service agreements, upgrades, retrofits, recurring-revenue models and commercialization of digital or software-enabled lifecycle services
• Experience with CRM and commercial management tools, preferably Salesforce or an equivalent platform
• Professional proficiency in English
• Spanish nice to have
• High communication and stakeholder-management skills, change management, resilience and strategic mindset
• Availability for travel according to business and customer needs (60% of the time)
• Preferred experience with AMRs, AGVs, industrial robotics, warehouse automation or intralogistics
• Previous exposure to global or regional sales organizations and matrix environments
• Ability to translate technical service capabilities into measurable customer value
• Customer and commercial orientation, consultative selling, stakeholder management, sales discipline, cross-cultural collaboration and ability to influence without direct authority

• Home Office Flexibility: flexible remote work options
• Company Mobile Phone: corporate phone
• Learning & Training: wide range of learning opportunities
• Career Development: internal career advancement opportunities through the Open Job Market
• Flexible Work Practices supporting work-life balance