HR Workday Ops Analyst

• Configure, optimize, and maintain Workday HCM core modules, including business processes, condition rules, validation rules, and custom notifications
• Build, optimize, and maintain custom reports and dashboards
• Investigate, troubleshoot, and resolve intermediate to complex system errors, data discrepancies, and tenant bugs
• Serve as a Workday Subject Matter Expert within an Agile delivery team
• Triage Tier-3 operational tickets and escalations, identify root causes, and build sustainable configuration fixes
• Utilize Enterprise Interface Builder tools for mass data loads and ensure data integrity
• Collaborate with integration teams on Core Connector and web service touchpoints
• Participate in evaluation, regression testing, and deployment of Workday’s biannual feature releases
• Identify opportunities to integrate and adopt AI features within Workday to improve process efficiency and automation

• Bachelor’s degree in Human Resources, Business Administration, Information Technology or a related field
• Proven years of hands-on experience as a Workday Analyst
• Proficiency in Workday HCM Core, custom security configuration, and advanced Report Writer
• Experience with EIBs is required
• Familiarity with or strong interest in Workday’s AI roadmap, automated features, and practical application of AI in HR technology
• Advanced or fluent English proficiency (written and spoken) is mandatory
• Demonstrated expertise with Calculated Fields, Complex Custom Reporting (Matrix/Composite), and EIB mass updates
• Solid understanding of Workday security models, including Domain Security Policies and Business Process Security Policies
• Workday Certifications are preferred