Account Manager

• Manage a portfolio of merchants, building strong and long-term commercial relationships
• Identify opportunities to increase transaction volume, engagement, and revenue across existing accounts
• Drive upselling and cross-selling opportunities, introducing relevant products and solutions based on merchant needs
• Understand merchant performance and identify opportunities for growth and improvement
• Take ownership of account growth initiatives and follow through on execution and results
• Act as a key point of contact for merchants and develop trusted relationships
• Understand merchant objectives, challenges, and priorities to proactively propose solutions and opportunities
• Develop initiatives to increase merchant engagement, including campaigns, promotions, and commercial actions
• Define clear objectives with merchants and measure initiative impact
• Proactively identify and address issues affecting relationships or account performance
• Monitor account performance and key commercial metrics
• Analyze campaigns, promotions, and other commercial initiatives
• Use data and business insights to support commercial decisions and prioritize growth opportunities
• Translate analysis into concrete actions and recommendations
• Track results against objectives and continuously optimize initiatives based on performance
• Collaborate with Product, Operations, Marketing, Compliance, and other teams
• Bring merchant feedback and market insights into the organization
• Coordinate internally to ensure smooth execution and a strong merchant experience

• 2+ years of experience in Account Management, Sales, Business Development, or a similar commercial role
• Experience managing B2B clients, merchants, or strategic accounts
• Strong commercial mindset with a track record of identifying and developing business opportunities
• Analytical skills and comfort working with data and performance metrics
• Ability to turn data and insights into concrete commercial actions
• Proactive, hands-on, and entrepreneurial mindset, with a strong sense of ownership
• Excellent communication, negotiation, and relationship-building skills
• Strong problem-solving skills and ability to work independently
• Experience in payments, fintech, e-commerce, or digital products is a strong plus
• Bachelor's degree in Business, Economics, Marketing, Engineering, or a related field is preferred
• Fluent in Spanish and English
• Based in Argentina