AI & Automation Analyst

• Run process discovery with the lead analyst by interviewing and shadowing teams
• Map current and future-state processes and turn findings into clear requirements
• Create and own the A2 harness as a single source of truth for ways of working, systems, conventions, projects and ownership
• Redesign workflows with AI integrated from the start
• Select Skills, connectors and automations to support redesigned workflows
• Build Claude Skills, connector setups and n8n workflows
• Write production specifications for complex engineering builds
• Estimate business impact of automations and prioritise workflows for wider organisational release
• Regularly update the AI harness and team processes, retiring outdated tools and adding new capabilities
• Interview A2 team members and shadow discovery sessions
• Launch the first version of the A2 harness and drive daily team adoption
• Complete process maps independently
• Ship two or three Skills, connectors or automations and measure before/after time

• AI fluency and daily use of AI tools beyond basic chat, including projects, custom instructions, Skills/GPTs/Gems, connectors or MCP
• Excellent verbal and written communication skills
• Critical thinking and problem-solving skills
• Ability to steer focused discovery conversations and produce accurate requirements
• Self-motivated and eager to continuously learn and adapt to new tools and technologies
• Ability to work collaboratively across multiple teams
• Experience with automation tools such as n8n, Zapier or Make is advantageous
• Comfortable with Git, Markdown and the command line, or with Claude Code is advantageous
• Some scripting in Python or JavaScript or SQL is advantageous
• Experience with process mapping, swimlanes, BPMN or business analysis is advantageous
• Experience with Asana, Notion and Google Workspace is advantageous
• National police history check and reference checks required before starting
• Full unrestricted working rights in Australia without requiring company visa sponsorship

• Monthly Lifestyle subsidy for financial, physical, and mental well-being
• WFH set-up allowance
• $1500 USD annual Learning & Development allowance
• Annual leave/PTO plus two additional UpGuardian leave days
• 18 weeks paid Parental Leave
• Personal Leave Allowance including sick and carer’s leave
• Fully remote working environment with no compulsory office attendance
• Top-spec laptops provided
• Paid subscriptions for generative AI tools