Associate Project Manager – Language Services

• Independently manage small to mid-sized translation projects end-to-end, ensuring alignment with client expectations, timelines, budgets, and quality standards
• Act as a key point of contact for assigned clients, gathering project requirements, ensuring smooth project initiation, and managing expectations throughout the project lifecycle
• Define project tasks, monitor progress, track milestones, and proactively manage risks, escalating when necessary
• Coordinate effectively with internal teams to ensure seamless execution and communication
• Contribute to internal and client-facing reporting, performance tracking, and issue resolution
• Support quality control activities within project workflows, including adherence to quality standards, review processes, and documentation requirements
• Participate in quality investigations using methodologies such as 5 Whys or Root Cause Analysis (RCA), supporting corrective and preventive actions (CAPAs)
• Assist in evaluating and adopting automation and technology-driven solutions to improve project efficiency and quality
• Maintain current knowledge of industry trends, client landscapes, and regulatory considerations relevant to language services in the life sciences sector
• Support cross-functional collaboration and help grow ICON’s Language Services offering through relationship-building and operational integration
• Share expertise and contribute to the training and mentoring of junior staff
• Perform other duties as assigned

• 1-3 years of experience in project management within translation, localization, or language services
• Experience with Life Sciences translation projects (pharmaceutical, medical device, clinical, or biotech) a PLUS
• Excellent communication and problem-solving skills, with the ability to manage multiple stakeholders
• Proficiency in CAT tools, translation management systems, and project tracking software
• Proficiency in Microsoft Word, Excel, and other document formats (e.g., PDFs, XML, PowerPoint)
• Attention to detail are needed
• Advanced Microsoft Word
• Any type of project management or coordination experience is a plus
• Candidates must submit their CV in English; CVs in any other language will not be considered
• Legal right to work in the country where the role is based

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways